Privacy Policy – HD 77 Online Casino & Betting Platform

hd 77 ("we", "us", "the Platform") operates the online casino and sports betting services available at hd77.run. This Privacy Policy describes how hd 77 collects, processes, stores, and protects personal information relating to players and visitors ("you", "User", "Player") who use our platform.

By registering an account on hd 77 or using any part of the platform – including browsing the site, placing bets, playing casino games, or making a PKR deposit or withdrawal – you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

hd 77 is committed to handling all personal data responsibly, keeping it secure, and being transparent about how it is used. We do not sell personal data to third parties for advertising purposes. Full stop.

hd 77 collects personal data in two broad categories: information you provide directly to us, and information collected automatically through your use of the platform.

Information you provide directly:

• Registration data – Full name, date of birth, Pakistani mobile number, and any other details entered during the hd 77 sign-up process
• Identity verification documents – Copies of CNIC (Computerised National Identity Card) or other government-issued identity documents submitted during age and identity verification
• Payment information – PKR payment account details including Easypaisa, JazzCash, NayaPay, SadaPay mobile wallet identifiers, bank account details for IBFT transfers, or card details for Visa/Mastercard transactions
• Communications – Any messages, queries, or complaints you send to the hd 77 support team via live chat or email

Information collected automatically:

• Device and technical data – IP address, device type, operating system, browser type and version, screen resolution
• Usage data – Pages visited on hd 77, time spent on each page, games played, bets placed, session duration and frequency
• Transaction data – Complete record of all deposits, withdrawals, bets, game rounds, bonuses claimed, and balance movements on your hd 77 account
• Cookie and tracking data – Data collected via cookies and similar tracking technologies as described in Section 8 of this Privacy Policy

hd 77 collects personal data through the following channels:

• Account registration – When you create your hd 77 account and complete any subsequent verification steps
• Platform use – Automatically as you browse hd 77, navigate between pages, play games, place bets, and interact with any feature of the platform
• Payment processing – When you make a deposit or request a withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card payment. Transaction data passes through our payment processors and is recorded on your hd 77 account
• Support interactions – When you contact the hd 77 support team via live chat or email, all communications are logged for quality assurance and dispute resolution purposes
• Cookies and tracking technologies – Via the cookies placed on your device when you visit hd 77. You can manage cookie preferences through your browser settings. See Section 8 for more detail.

hd 77 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose beyond what is described here without first obtaining your explicit consent.

hd 77 processes your personal data based on one or more of the following legal grounds depending on the specific processing activity:

• Contractual necessity – Processing required to fulfil the contract between you and hd 77. This covers account management, game delivery, sports betting services, and payment processing. Without this processing, we cannot provide the hd 77 service to you.
• Legal obligation – Processing required to comply with applicable legal requirements, including anti-money laundering (AML) obligations, age verification requirements, and record-keeping requirements.
• Legitimate interests – Processing carried out in hd 77's legitimate interests where those interests are not overridden by your rights. This covers fraud prevention, platform security monitoring, and internal analytics carried out on anonymised data.
• Consent – Where you have given us specific, informed consent to process your data for a stated purpose. You have the right to withdraw consent at any time, though withdrawal does not affect the legality of processing carried out before the withdrawal.

hd 77 does not sell your personal data to any third party for marketing, advertising, or commercial profiling purposes. We share your data only with the categories of third parties described below, and only to the extent necessary to deliver our services or meet legal obligations.

• Payment processors – PKR payment providers including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank partners, and Visa/Mastercard processing networks receive only the payment data necessary to execute your specific transaction. hd 77 does not store full card numbers on its servers.
• Casino game software providers – Certified third-party providers who supply the casino games available on hd 77 receive minimal necessary data to authenticate your account session and record game results. These providers are contractually prohibited from using your data for any purpose other than game delivery.
• Identity verification services – Third-party services used to verify CNIC documents and confirm age as part of our regulatory obligations receive only the documents and data required to perform the specific verification check.
• Regulatory and law enforcement authorities – hd 77 will disclose personal data to competent authorities where required to do so by law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.
• Professional advisors – Lawyers, auditors, and other professional advisors engaged by hd 77 may access relevant account data under strict confidentiality obligations where required to deliver their services.

All financial transactions on hd 77 are denominated in Pakistani Rupees (PKR). When you make a deposit or withdrawal, your payment details are transmitted securely to our payment processing partners using encryption. hd 77 does not store full card numbers, full bank account numbers, or Easypaisa/JazzCash PINs on its own servers.

Transaction records – including the amount, method, date, time, and outcome of every PKR deposit and withdrawal on your hd 77 account – are stored as part of your account record. These records are retained for the periods described in Section 9 and are accessible to you through your account transaction history.

If you deposit or withdraw using a mobile wallet such as Easypaisa or JazzCash, the mobile number associated with that wallet is recorded against your transaction. This is used solely for payment reconciliation and fraud prevention purposes. It is not used to send unsolicited messages.

hd 77 uses cookies and similar technologies to operate the platform correctly, remember your session and preferences, and understand how the platform is used in aggregate. Here is a plain breakdown of the types of cookies we use:

• Essential cookies – Required for the hd 77 platform to function. These include session authentication cookies that keep you logged in, security tokens that protect your account, and cookies that remember which version of the site your device is served. These cannot be disabled without breaking core platform functionality.
• Functional cookies – Remember your preferences such as display settings and your last visited section of hd 77. These are not essential but improve your experience on the platform.
• Analytics cookies – Collect anonymised data about how players use hd 77 – which pages are visited most, where players spend time, and how they navigate between sections. This data is aggregated and does not identify you personally. It is used to improve the platform.

You can manage cookies through your browser settings. Blocking essential cookies will affect your ability to log in and use core hd 77 features. Blocking analytics or functional cookies will not prevent you from using the platform but may affect your experience.

hd 77 retains personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal obligations. The following general retention periods apply:

• Active account data – Retained for the full duration of your hd 77 account and for a minimum of 5 years after account closure to comply with anti-money laundering and record-keeping obligations.
• Transaction records – PKR deposit, withdrawal, bet, and game records are retained for a minimum of 5 years from the date of the transaction.
• Identity verification documents – Retained for the duration of your account and for a minimum of 5 years following closure.
• Support communications – Chat and email records are retained for up to 3 years from the date of the interaction.
• Cookie and analytics data – Anonymised aggregated analytics data is retained indefinitely. Session and preference cookies expire according to their individual settings, typically between 30 days and 12 months.

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

hd 77 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, disclosure, alteration, or destruction.

• Encryption in transit – All data transmitted between your device and hd 77 is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser's address bar when using hd 77.
• Encrypted storage – Sensitive data including payment details and identity documents is encrypted at rest in our storage systems.
• Access controls – Access to personal data within hd 77 is restricted to staff who genuinely need it to perform their role. Access rights are reviewed regularly and revoked when no longer needed.
• Fraud monitoring – Automated systems monitor account activity continuously for patterns indicative of fraudulent or unauthorised access.
• Regular security reviews – hd 77's technical infrastructure is reviewed regularly to identify and address security vulnerabilities.

Despite these measures, no internet-based system can guarantee absolute security. You also have a responsibility to keep your hd 77 login credentials secure and to contact us immediately if you suspect unauthorised access to your account.

As a player on hd 77 you have specific rights regarding your personal data. These rights are set out below. To exercise any of them, contact us at support@hd77.run with your request and your registered mobile number for account verification.

hd 77 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under 18 years of age. Age verification is carried out during the registration process and may be repeated at any point during your use of the platform.

If hd 77 discovers or is informed that personal data has been collected from a person under 18, we will immediately close the account, delete the associated data to the extent not required for legal compliance purposes, and withhold any associated balance.

If you believe a minor has registered on hd 77, please contact us immediately at support@hd77.run so we can investigate and take action without delay.

hd 77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made we will notify registered players via the mobile number or email associated with their account and update the "Last Updated" date shown at the top of this page.

Continued use of hd 77 after a Privacy Policy update is published constitutes acceptance of the revised policy. We recommend checking this page periodically. The current version is always available at hd77.run/privacy-policy.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how hd 77 handles your personal information, please get in touch with us directly. Our team will respond promptly and work to resolve your query to your satisfaction.

• Live Chat: Available 24/7 from within the hd 77 platform when logged in
• Email: support@hd77.run – responses within 2 hours during normal operations

For general questions about your account, deposits, withdrawals, and games at hd 77, our FAQ page covers the most common queries in detail.